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Shipping Policy

All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be further delayed. Please allow for transit time when estimating your delivery's arrival date. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

SHIPPING

Within WA: FREE over $60, $10 flat rate for smaller orders, FREE Click & Collect
Outside of WA: FREE over $100, $20 flat rate for smaller orders

We ship online orders via a range of approved couriers. Please note that we are unable to ship to P.O. Box or Parcel Locker addresses. If you supply an address that we are unable to deliver to, we will contact you and arrange an alternative delivery address.

If you would like your order to be sent via Express Post, please contact us at info@soko.com.au or 08 9317 8700 to discuss your options.

DELIVERY

We may deliver local Perth orders ourselves. Please note any special delivery instructions during checkout, or email them to info@soko.com.au.


FREE CLICK & COLLECT

If you would prefer to collect your order at our Myaree or Carousel stores, please leave a note during checkout or contact us at info@soko.com.au or 08 9317 8700. This service is entirely free!


DAMAGES

Soko & Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please let us know and we will file a claim with the relevant courier company. Please photograph any damages and save any packaging materials and damaged goods before filing a claim.